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BSI offers credit unions quality control, subservicing and business process outsourcing services to support service quality for their members. Such quality control services may include Pre-Close QC or Post Close QC for their monthly production. For loan portfolio servicing, BSI can provide a Permanent Subservicing solution with all communication done in the credit unions name. Additionally, BSI can provide default Outsourcing and Business Process Outsourcing services.
Such services provide significant benefits to our clients including:
- Superior member service
- Lower unit costs 10-25% compared to inhouse costs
- Seamless member experience with credit union branding on all member communication
- Gain from the experience and expertise of a focused service provider.
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